Hello, Friend today we are going to tell you a complete guide about how to return items in Shopee. As well as we will know about the Shopee return policy, and how you can get a refund in Shopee after cancelation. So if you want to know everything about the Shopee Return Policy you should read this article until the end.
You can return your items in Shopee easily by following some easy and simple steps. But before claiming a return or refund in Shopee you should know about the Shopee return Policy, and the genuine method to get a refund in Shopee. So Let’s know first about the Shopee return policy.
Shopee Return Policy
If you are a Shopee user and you shopping from Shopee. Or you have recently bought products from Shopee and you get the wrong product or damaged product then you can raise a return or refund from the Seller.
However, it is important to note that there are some terms and conditions of Shopee to take refunds or return items in Shopee. Here we have given the terms and conditions of Shopee Return. And if you have followed the Shopee return policy you will get your refund soon in your Shopee Pay or your original payment methods.
- You can request a return or refund if you got the wrong item, damaged products, or defective products.
- You should have to raise a return or refund request within the Shopee guarantee period.
- You should have proof of your products such as images or videos.
- You can only raise a return request before the submitting “order received” button. Once you have submitted the order received you won’t be able to raise a return or refund.
- Your amount will be refunded when the Seller receives the product back in their hands.
How To Return Items in Shopee?
If you want to return or refund Shopee items, you can easily return or refund your items by following these simple steps:
- To Return items in Shopee, Open your Shopee App, and Go to the “Me” Tab.
- Now Click on “My Purchases” and select the “To Receive” tab.
- Now you will see the product that you have ordered. And now you should click on Your order.
- Now you will see the “Return/Refund” and “Order Received” buttons. You have to click on the Return/Refund Button.
- Now choose a clear reason to return items.
- Now again describe the reason for the return in detail.
- Now you have to insert the proof of your damaged products.
- After filling in the all information, you should submit it for return.
- After submitting seller will respond to you within three days.
- It may be the seller will discuss you and give you the proposal, and you should discuss it with the seller, and according to your comfort, either you can accept the seller’s proposal or request to refund.
- If your return or refund is accepted by the seller, you have to return that item to the seller with the same products and include gifts, and other things in the new conditions.
After processing these steps, the Shopee logistics partner will receive products from you and deliver them to the seller. And when the seller receives that item, then he will refund your amount in Shopee Pay or your payment methods.
If you are having any kind of problems during return or refund, you can contact with Shopee Customer Support service team and they will help you to return your items and refund your amount.
We hope this article will be helpful for you and after reading this article you will be able to return your Shopee items easily. If really this article helps you then you should share it with your friends and family. Thank you.