There are multiple ways through which you can contact Shopee customer service executives to get help from them. Shopee provides excellent customer support service to its customers. So Today in this story, I am going to tell you complete information about the Shopee Customer Care service, and how you contact Shopee Customer Service.
As we know Shopee has become one of the most successful and popular platforms for shopping online at affordable pricing. And it is the most famous in Southeast Asia Countries like the Philippines, Indonesia, Taiwan, Thailand, and More.
Shopee has a wide range of products to choose from. And most of the products that are available on Shopee are more affordable than any other e-commerce platform which is why people are excited to buy anything from Shopee.
Contents
- 1 How To Contact Shopee Customer Service?
- 2 Contact Shopee Customer Care via Email
- 3 Contact Shopee Customer Service via Phone Number
- 4 Contact Shopee Customer Service via Live Chat
- 5 Contact Shopee Customer Care Service via the Hotline
- 6 Contact Shopee Customer Service via Social Media
- 7 Contact Shopee by visiting their Office
- 8 Conclusion
How To Contact Shopee Customer Service?
Shopee has over 90+ million happy customers every month and Shopee gives them a safe and secure environment to buy or sell on Shopee. And if they have any problem on this platform then to help them Shopee gives excellent customer support service through which its Customers can get help.
If you want to contact Shopee Customer Service then you have multiple ways through which you can contact Shopee Customer Care executives to get help from them. First of all, you can contact Shopee Customer Service via their support email address, the all Shopee Customer Care email addresses are given below in the table according to their specific countries.
As well as there are many other ways such as you can contact them via phone number, or hotline, and also you can chat live with their agents. So you won’t get into any trouble contacting Shopee Customer Support service.
Contact Shopee Customer Care via Email
One of the best ways to get customer support on Shopee is by contacting them via their email address. you can contact them through their customer support email address. But it is important to note that the Customer Support email address is different for every specific country. And here we have given all the support emails below in the table according to the Specific country of Shopee.
| Country Name | Phone Number |
| Shopee Philippines Customer Service Email | help@support.shopee.ph |
| Shopee Malasia Customer Service Email | help@support.shopee.com.my |
| Shopee Brazil Customer Service Email | help@support.shopee.com.br |
| Shopee Mexico Customer Service Email | support@shopee.sg |
| Shopee Singapore Customer Service Email | help@support.shopee.sg |
| Shopee Vietnam Customer Service Email | help@support.shopee.vn |
| Shopee Taiwan Customer Service Email | N/A |
| Shopee Thailand Customer Service Email | help@support.shopee.co.th |
| Shopee Colombia Customer Service Email | support@shopee.sg |
| Shopee Chile Customer Service Email | support@shopee.sg |
| Shopee Indonesia Customer Service Email | help@support.shopee.co.id |
Read Next- You Should also Read about the Shopee earning methods.
Contact Shopee Customer Service via Phone Number
Shopee also provides phone customer service to help its customers. Phone Number is the fastest way to contact customer service executives of Shopee. And Shopee has confirmed that you can contact the Shopee Customer Care executive between 7:00 AM To 7:00 PM from Mon To Sunday.
It is important to note that Time and days could vary according to specific countries. Here we have given all the Shopee Customer Service Phone Numbers according to their specific country.
Shopee Customer Care Number
| Country Name | Phone Number |
| Shopee Philippines Customer Service Number | 02 8 880 5200 |
| Shopee Malasia Customer Service Number | 03 2777 9222 |
| Shopee Brazil Customer Service Number | N/A |
| Shopee Mexico Customer Service Number | N/A |
| Shopee Singapore Customer Service Number | +65 6206 6610 |
| Shopee Vietnam Customer Service Number | +84 28 7308 1221 |
| Shopee Taiwan Customer Service Number | N/A |
| Shopee Thailand Customer Service Number | 02-017-8399 |
| Shopee Colombia Customer Service Number | N/A |
| Shopee Chile Customer Service Number | N/A |
| Shopee Indonesia Customer Service Number | (021) 8064-7100 |
Contact Shopee Customer Service via Live Chat
Above till now, we have learned two methods to contact Shopee Customer Care service executives. But we have seen that the email and phone number service is not available for certain countries, for in that situation you can contact Shopee Customer Service via live chat.
Contacting Shopee Customer Support service via live chat is the easy way. And this feature is available for each country of Shopee customers. You can chat live with Shopee Customer Service through your SHopee mobile application. To Chat with a live agent in Shopee you should follow the given steps below:
- Open You Shopee Mobile App.
- Go to the Me Tab
- Click on Chat with Shopee. And now you will be able to chat with a live agent.
Read Next- How to Pay Using Shopee PayLater.
Contact Shopee Customer Care Service via the Hotline
You can also contact the Shopee Customer Care agent via the hotline. But it is important to note that this service is not available for every country but some countries have this feature. To check if is it available for your country or not, You can go to the Shopee mobile app, and then the Me tab, and under the customer service you will see Internet Call, If this is visible on your mobile app then you can contact Shopee Customer Care.
Contact Shopee Customer Service via Social Media
Shopee is also available on every social media like Instagram, Twitter, and Facebook. If you are unable to contact Shopee via the above given method then you have one more option to contact Shopee.
You can Contact Shopee via their official Social Media Accounts and then you can send them messages through social media channels like Instagram, Twitter, and Facebook.
Contact Shopee by visiting their Office
Wherever Shopee is available right now, There are also available Shopee physical offices. So if your problem is very serious then you can also contact their offline office. But we have no information about their office address. So you have to find yourself its office address in your city or country.
Conclusion
Hello Friends, Today we have learned everything about Shopee Customer service and also we have learned here about the best ways to contact Shopee Customer care executives to get help. We hope this article will be helpful for you. If really this article is helpful for you, You Should share this article with your friends, and family Groups. Thank you for reading this article carefully until the end.