Hello Friends Today I am going to tell you About the return policy of the Temu App. We will know How to Return items on Temu App easily and quickly. And also we will tell you how you can get a quick refund in your account.
Nowadays everyone is shopping online using more shopping platforms like Amazon, Walmart, Temu, and More. So Temu is a marketplace from where you can purchase many items that you need. Tem is one of the best and most popular shopping marketplaces for buying daily-use items and it has become more popular in less time. One of the best reasons behind it to get successful is its return policy.
One of the best key benefits of this App is you can get a full refund for most of the items within 90 days of delivery. Here we have provided step-by-step guide on how you can get a refund from the Temu App.
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what is Temu refund policy?
Before we start to know how to get a refund on Temu App you need to know about its refund policy, because there are some policies for refunding items on Temu App. For example- Most of the items can be refunded within 90 days of delivery, but there are also some items exist that can not be refunded due to hygiene and health issues like underwear, groceries, swimwear, personal use products, and many more.
Apart from this, if your items have gotten broken or damaged then you can’t return that item. But if you have got damaged, defective, or wrong items at the time of receiving delivery you can easily return that within 90 days.
So if your product is following the Temu refund policies then you can easily apply for a refund within 90 days of delivery following the below step, which we have given step by step guide:-
How To Return Items on Temu Step-by-Step Guide
There are multiple easy ways to return items on Temu. Here we have given some best and easiest ways to make return your items:-
Step-1: Contact Temu Customer Service agent
To return the items ordered from TEMU, first contact the customer service of TEMU and ask to return your item and tell them that you want to return the item. You can do this in three ways, which we have given step by step in the list below.
Return Temu Items via Temu App
Follow the below step to apply to return the Temu Items:-
- Open the Temu App
- Go to the My Order Page
- Click on the items that you want to return
- Click Return and start requesting to return items
You can also apply for a return via the Temu Website and email support. Here is the process to return a Temu item.
- Via Website:- You can easily return your items through Temu’s official website Temu.com. To return your item first go to Temu.com, log in to your account, go to my order page, then click on ‘return order’ choose the item that you want to return, and then fill out the form.
- Via Email:- To return your items via email, you have to email the Temu customer service email ” support@temu.com” with your order details and tell them that you want to return that item with your genuine reason.
When you apply to return an item, the agent may ask you some questions such as what is your item number and why you want to return that item, you will have to tell the agent why you want to return that item. Like yours is defective, item is damaged, or is the wrong item.
A TEMU agent will then verify whether your item meets the return policy or not. And if your item meets the return policy, the agent will accept it and give you an RMA number and approve your request. You should note down that RMA number because that number will be useful in next process.
Step-2: Repackage your item
Once you receive the RMA number, half your work is done. Now you have to do the next step carefully so that the chances of your item being returned increases and you also get your full refund. Here are some steps by following which you can easily return your product:-
- You must now package your item as you received it.
- You should pack your goods well with their box, invoice, tags, etc. And make sure that no item is left out, otherwise, the refund may be deducted.
- Pack along all the useful accessories that you received like the certificate that came with it, warranty card, and so on.
- And then seal it well with packaging tape so that there is no damage during transit.
- And you should stick the customer-given RMA number on the outside of the box.
- And to avoid any confusion, remove the delivery level and bar code already written on the box.
- Repackaging a carefully packaged item for return increases your chances of getting a refund.
Step-: Now You Get a Refund From Temu
When your product is received by TEMU after proper repackaging, TEMU checks its quality and after everything is found to be correct, your refund is issued to your original payment method. Which may take different working days according to different payment methods. Below we have explained in detail how many days it takes to get the refund from which payment method: –
- Debit or Credit Card: If you have ordered your item through a debit or credit card then you also get the refund in the same credit or debit card, and in this case, it may take two to seven days for you to get the refund.
- PayPal: Even in the case of PayPal, it may take two to seven days for you to get the refund.
- Temu Wallet: If you have made a payment via Temu Wallet during the ordering item, you also get a refund in your Temu Wallet. And In the case of Temu Wallet, your refund will get instantly after the return is completed.
- Gift Card: Refunds for items ordered using gift cards are added to your account in the form of TEMU credit and this also takes two to seven days.
How To Return Items on Temu
If you are unable to apply to return items on Temu App. Then you can view this video and follow the steps.
FAQs:-
Is Temu easy to return items?
Yes, Temu is easy to return items. You can easily return your items within 90 days of delivery following the above steps.
Is it free to return to Temu?
Yes. Temu Provides a Free Return service to its users when they return first time for your item.
How long does Temu take to refund?
After completing the successful refund process, usually Temu takes Five to Fourteen business days to give a refund to your original payment method.